Half-Day Phong Nha Cave Adventure by Dragon Boat

Children Policies:

Children under 2 years old: A surcharge of 200,000 VND per child per day applies. Children will share bed and seat with parents; no separate bed or seat is provided.

Children aged 2 years and above: Charged at the adult rate, with full services included as stated in the tour itinerary.

Children’s age is determined based on the date of birth shown on official identification documents at the time of participation.

BOOKING TERMS & CONDITIONS

I. Booking & Payment Policy

Deposit: A 50% deposit of the total tour price is required upon booking.

Balance Payment: The remaining balance must be fully paid at least 7 days prior to the departure date.

Passenger List: Please send the finalized passenger list immediately after confirming the group.

II. Bank Transfer Details

Account Name: Cong Ty TNHH Du Lich Sovaba

Account Number: 040101334335

Bank: Saigon Thuong Tin Commercial Joint Stock Bank (Sacombank)

Branch: Dong Hoi

III. Important Notes for Tour Participants

Identification: Passengers must bring a valid Citizen Identity Card (CCCD) or an original Birth Certificate (for children under 14 years old).

Children aged 14 and above: Must present a valid Identity Card (CMND)/Passport for flight check-in, or an official Identity Verification Certificate using the prescribed form, valid for 30 days from the issue date (with no edits or erasures). Children travelling without parents must present a written authorization/consent form signed by parents and certified by local authorities for the accompanying adult.

Foreigners & Overseas Vietnamese: Must bring an original valid Passport along with an entry Visa or Green Card with an entry Visa (attached to the passport, on a separate paper, or a visa exemption booklet). All documents must bear an official Vietnam entry stamp and remain valid throughout the tour.

VAT Invoice: Please inform our sales staff prior to booking if you require a VAT invoice.

Cancellation Policy:

Immediately after registration (more than 30 days prior to departure): Penalty of 100% of the deposit amount.

7 days prior to departure: Penalty of 50% of the total tour cost.

5 days prior to departure: Penalty of 75% of the total tour cost.

Within 5 days prior to departure: Penalty of 100% of the total tour cost.

Note: Group bookings during Public Holidays and New Year periods are strictly non-refundable, non-cancellable, and non-changeable.