TOUR REGISTRATION CONDITIONS:
- Guests must provide passport copy with at least 6 months validity from the return date.
- A 50% deposit is required immediately upon registration.
- The remaining balance must be settled at least 7 days prior to departure.
ENTRY CONDITIONS:
- The SG Arrival Card must be completed within 2 days prior to arrival in Singapore, declaring travel history and health conditions. Submit online at: https://eservices.ica.gov.sg/sgarrivalcard/
- The Immigration Department of Malaysia requires all foreign passengers to register for the Malaysia Digital Arrival Card (MDAC) within 3 days prior to arrival in Malaysia, including those using the Malaysia Automated Clearance System (MACS)
*Detailed information link: https://imigresen-online.imi.gov.my/mdac/main
*MDAC registration link: https://imigresen-online.imi.gov.my/mdac/main?registerMain
NOTE:
- Upon registration, please carefully read the program, tour price, inclusions, exclusions, and cancellation policies.
- Dual citizens or Travel Document holders (who have not acquired full citizenship) must notify our tour consultant at registration and submit original documents with relevant paperwork (if any).
- Guests holding only a green card (temporary residence card abroad) without a valid Vietnamese passport cannot travel to a third country.
- Policy for guests skipping or cancelling designated sightseeing spots in the itinerary: $20/attraction.
- Note: Children using separate passports must bring their Birth Certificate for Immigration to verify parent-child relationship during entry/exit. Children sharing a passport with their parents do not need this.
- Since flights are subject to airlines, in some cases, flight schedules may change without prior notice.
- This is a standard sightseeing tour, so guests are strictly not permitted to separate from the group during the itinerary.
- Overseas Vietnamese or foreign nationals holding a separate Vietnam visa must carry it during the tour.
- Foreign passport holders are subject to a surcharge of 2,400,000 VND/guest.
- Guests over 70 years old or with chronic medical conditions must provide a Doctor's clearance certificate for traveling abroad and sign a health commitment waiver with the company. The company shall not be held liable for any medical emergencies during the tour.
- Pregnant guests must notify the company in advance. For safety reasons, the company cannot accept guests who are 7 or more months pregnant.
- Separating from the group for visiting relatives, business purposes, etc., is not allowed. In unavoidable circumstances, guests must notify the company in advance and pay the regulated fee.
- Depending on real-world conditions, the sightseeing itinerary may be flexibly adjusted, but all key attractions will still be covered. Flights are subject to last-minute changes by airlines and weather conditions.
- In case guests are denied departure or entry by immigration authorities for personal reasons, the company shall not be held liable and will not refund the tour cost.
The company is exempt from liability during the execution of the tour in the event of force majeure such as weather, natural disasters, epidemics, strikes, riots, wars, or delays/cancellations of flights, trains, ships, or trams due to weather or technical reasons. Consequently, the company reserves the right to alter the route at any time for the convenience and safety of our guests and will not be responsible for any damages or expenses arising therefrom.
