TOUR REGISTRATION CONDITIONS:

Passport must be valid for more than 6 months from the end date of the trip and must be intact without any erasure or damage
Please take a full photo of the entire passport, ensuring no corners are cut off, to facilitate the preparation of entry documentation for you.

DOCUMENTS AND HEALTH NOTES

FOR FOREIGNERS (WITHOUT VIETNAMESE PASSPORT)
Please bring the following documents when registering for the tour as well as on the departure day at the airport:
Vietnam entry visa (if any) so that consulting staff can support in checking and advising you better. In case the check reveals that you need to re-apply for a Vietnam entry visa upon tour completion, please pay an additional amount of 1,500,000 VND/Guest/Single-entry Visa (This cost is subject to change at the time of required re-entry visa processing after the tour concludes)
Bring your Vietnam Visa to the airport on the day of departure.
Bring the customs declaration form, entry visa along with other documents, and 02 photos sized 4x6cm.
Guests with dual citizenship please bring both passports during registration as well as when on the tour.
REGULATIONS FOR PREGNANT WOMEN, CHILDREN, AND THE ELDERLY.
Pregnant women: Please bring a bilingual pregnancy medical certificate on the day of tour departure at the airport. If any details are unclear, please contact our consultants for more specific and accurate advice based on gestational age in each individual case.
Children:
Please bring the original birth certificate or a certified copy with a red stamp as regulated when going on the tour.
In case children are not accompanied by parents, they must have:
The original birth certificate or a certified copy with a red stamp as regulated when going on the tour.
A power of attorney stamped and signed by the local police authority at the place of residence. Requirements: must ensure there are 02 stamps: 01 stamp overlapping the photo and 01 red stamp where the signature is located.
For elderly customers (from 70 years old and above), you should:
Guests aged 70 and above are required to have a health certificate for traveling abroad issued by a doctor and a health commitment form signed with the Company. It is required to be accompanied by a healthy relative under 60 years old, and you should:
Have a health check-up before going on the tour.
Bring your own specific medicine for pre-existing conditions (if any) such as high/low blood pressure, cardiovascular disease, diabetes, etc.
The Company is exempt from liability as well as other costs in any situations arising related to the health of the Guest.

OTHER NOTES:

Please carefully review the itinerary, tour price, inclusions, and exclusions listed in detail in the program
Guests must arrive at the airport on time for assembly as informed by the Tour Guide.
After completing the check-in procedure, please proceed to the immigration area and arrive at the departure gate on time as printed on your boarding pass at the airport.
If you wish to separate from the group or skip sightseeing spots, you must inform the tour consultant in advance, and the company will notify you whether this is allowed (surcharge fees will be informed if applicable).
In the event that you are denied exit from Vietnam or denied entry into the destination country due to personal/legal entity reasons. If this case arises, the Company will be exempt from liability and the cancellation policy mentioned above will apply.
Children share beds with parents. Each family is only allowed to accompany 1 child, the second child pays as an adult. The cost and inclusions for children will follow the description above.
Depending on actual conditions, the order of the sightseeing itinerary may change to fit appropriately; however, the visiting spots are still fully guaranteed as described above. In case of unexpected reasons arising from the destination, such as temporary suspension, undergoing renovation, or other specific objective reasons as announced by the guide on the tour, etc., the Company will replace it with another destination suitable for the itinerary and route.
All flights depend on the airlines, so in some cases, flight times may change without prior notice. The Company will assist you in working with the airline to handle this.
The Company is exempt from liability in cases of natural disasters, earthquakes, droughts, protests, strikes, epidemics, technical aircraft malfunctions, weather reasons, or third parties being unable to provide services due to objective reasons leading to rescheduling, cancellation, delaying the flight, or inability to arrange visits to the scheduled itinerary. If the above situations occur, the Company will work with relevant parties to refund the cost to guests where possible after deducting performed services such as visa processing fees (if any for foreign nationals), airfare, hotel, etc., and will not be responsible for paying any other compensation or related insurance claims. The Company will represent you to work with the insurance company and respond.
All images during the tour may be used by the travel company for promotional purposes. If you do not agree, please notify the Tour Guide before the tour departs.
The Company does not cover costs related to the Covid-19 pandemic. Guests will pay for all expenses arising from other epidemics, if any.
Departure condition: The group must have at least 10 adult guests or more (children from 11 years old are counted as adults), if there are fewer than 10 guests, the tour departure date will be rescheduled, or if it still departs, there will be a surcharge for organizing costs depending on the number of guests, calculated 10 days before departure.

All insurance claims (if any) require you to keep all original documents and receipts. The Company will coordinate with you to submit them to the insurance company. All issues regarding cost decisions will be decided and communicated to customers by the insurance company. The Company is fully exempt from responsibilities related to Insurance. The Insurance Company will be responsible for addressing customer queries and responding. The Company will support by providing the previously purchased insurance contract to the customer upon request.

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