China Tour Hanoi – Hekou – Pingbian – Mengzi 4 Days 3 Nights | Discover Colorful Yunnan

Children (please read carefully to understand policies for children):

• Children under 3 years old: Free service charge (parents cover all incurred costs related to the child).
• Children from 3-6 years old: Charged 40% of tour price
• Children from 6-10 years old: Charged 80% of tour price
• Children from 10 years old and above: Charged as adults, enjoying full adult services

REQUIRED DOCUMENTS:
For persons 14 years old and above: photos of both sides of ID card (CCCD) and a 4x6 portrait photo. ❖ STANDARD PORTRAIT PHOTO requirements as follows:

• Take a 100% original photo, no lighting adjustments, plastic surgery filters, photoshop, or excessive editing
• Straight-on angle, clear facial features, looking directly at the camera, no glasses, hair tucked behind ears (for females)
• Do not look up, down, left, or right; no selfies
• Do not take a photo of an already printed photo, do not use photos edited with photoshop outside
• Do not wear camisoles, tank tops, or sleeveless shirts for the photo
• PHOTO BACKGROUND MUST NOT BE REMOVED, stand against a beige/white/light yellow wall

For children under 14 years old, the child's documents must be prepared and sent to Lao Cai (at least 05 days before departure) including:

• TK08 declaration form stamped and signed by the local police next to the red stamp and directly on the child's photo
• TK08 declaration form of the father or mother - the person accompanying the child. If parents are not accompanying, an authorization
  letter is required
• 01 hard copy of a 4x6 photo, white background required, identical to the photo pasted on the TK08 form
• 01 notarized photocopy of birth certificate (with red stamp)

General policies for group bookings:

• Children under 2 years old: Sharing bed with adults; family prepares food for the baby on their own
• Children from 2 to under 10 years old: Sharing bed with adults (No extra bed)

Important Notes:

• The itinerary may be changed to suit the actual conditions during the tour, but all sightseeing spots will remain the same. The price applies to customers from 10 to 69 years old; those 70 years old and above will pay an additional premium for high-level insurance; those 75 years old and above must have a valid health certificate for traveling abroad issued by competent medical authorities and must be accompanied by a healthy relative under 60 years old.
• Services are booked and paid for in advance, so if any members separate from the group or do not use the services, no refund will be provided. All changes must be agreed upon with the tour leader; we do not accommodate individual changes. 
• If modifications affect the itinerary or services (skipping sightseeing spots, skipping services...), you must accept those consequences. Changes must be based on feasibility and actual situations. During the journey, guests are not allowed to arbitrarily bring relatives or acquaintances onto the vehicle without a prior service agreement with us – we reserve the right to refuse service in such cases. General hotel regulations: check-in 12:00 – 14:00, check-out before 12:00. The sightseeing schedule usually does not include lunchtime rest and often requires extensive walking. We are not responsible for any delays from your side. If you wish to separate from the group, please inform the sales staff at the time of booking.
• In case you are denied exit or entry for personal reasons, the company will not be responsible and will not refund the tour cost.
• Guests under 14 years old must have a guardian and an authorization from relatives with the local ward's stamp. Guests who have undergone plastic surgery, if significantly different from their passport photo, please renew your passport – the travel agency will not be responsible if you are denied exit from Vietnam or entry into the host country.

Changes to the departure date must be notified at least 03 days prior to departure. The first change of departure date is free of charge. Changes for the 2nd, 3rd time, etc., will incur a 30% fee per change. Changes to the departure date must keep the booking information exactly as before the change.

TOUR CANCELLATION POLICY:

• Cancellation at least 07 days before departure: 30% penalty
• Cancellation at least 03 days before departure: 50% penalty
• Cancellation within 1-2 days before departure: 100% penalty
• On the departure date, if you are not present at the designated meeting place and time, or if the tour guide cannot contact you via the phone number provided, and you do not proactively get in touch to notify us of any changes, it will be considered a no-show, and a 100% tour value penalty will apply.